Refund Policy

Effective Date: 23 February 2026

1. Setup Fees

Setup fees paid to Avunja Jiinue Sacco are non-refundable once onboarding is completed and services have commenced.

2. Capital Contributions

Capital contributions are governed by Sacco bylaws and may only be withdrawn subject to:

  • Notice requirements
  • Approval processes
  • Regulatory compliance

3. Regular Contributions

Regular contributions are not refundable except under officially approved withdrawal or exit processes.

4. SaaS Payments

Payments made to Jiinue Tech Company Ltd for Sacco-as-a-Service subscriptions are non-refundable unless otherwise specified in a written contract.

5. Exceptional Circumstances

Refunds, if applicable, are subject to:

  • Management review
  • Compliance with financial regulations
  • Approval by authorized officers

6. Contact

Email: office@jiinue.com

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